Saeker are health and safety consultants whose clients include major hotel groups and restaurant brands. Around ten years ago Saeker developed a system in-house that allowed them to create custom health and safety solutions for clients, to keep on top of all the risk assessments, checks, maintenance, and record-keeping.
Although the system was popular with customers it required substantial time and effort by Saeker's staff to setup and administer. Over the years it became increasingly difficult to maintain the software and the technologies that it ran on and when the original developer left the company, it became almost impossible to maintain and support.
The directors at Saeker decided to invest in a replacement system, to bring all the functionality onto an up-to-date platform, with additional capabilities and a more intuitive user interface.
The directors of Saeker started looking for recommendations of companies who could carry out a custom software development project for them. They recognised that they did not have the expertise or the time to develop a detailed requirements specification, so sought a partner who could collaborate with them to understand and interpret their business needs.
Make IT Simple were recommended to Saeker by an IT specialist who was aware of their reputation and track record. They discussed the project and proposed approaches, before committing to working together.
The project team at Make IT Simple identified several ways of reducing the complexity of the system, while delivering the same capabilities. They proposed agile development as a way of rapidly creating, testing and demonstrating new functionality to the client.
To meet the client's objective, of embedding more of their health and safety expertise in the system, Make IT Simple developed a powerful system of customisable templates, which allowed Saeker's consultants to design-in best practice for risk assessments, reviews, incident response and more.
The new system was also optimised for working on mobile devices, including sites with patchy network coverage.
Typically for an agile project, the development delivered results faster and with less client input than traditional methods.
Powerful template system embedding health and safety best practices
Works seamlessly on mobile devices with patchy network coverage
Up-to-date technology stack for easy maintenance and support
Easy for new staff to learn and use effectively
For Saeker's staff, the new system allows them to sign-up new customers, usually without extra input from a health and safety consultant. Not only does this make it quicker and more cost-effective, but it will also allow them to sign-up many more customers than ever before.
One of their longest-standing clients has started to adopt the new system and commented that it delivers a great first impression and is easy for new staff to learn.
Whether you're looking to modernize legacy systems or build something completely new, Make IT Simple has the expertise to transform your business operations. Let's discuss how we can help you achieve your goals with agile development and modern technology.