Telemedicine App Development Process in 2024 (W/ Tips & Cost)

October 18, 2023

In today’s technology-driven world, the possibility to transform and improve the healthcare system has never been more promising.

Developing telemedicine apps has the potential to revolutionize healthcare and medical service delivery by offering new levels of accessibility, efficiency, and convenience. 

However, developing a successful telemedicine app is a challenging task. 

This is because secure and reliable telemedicine apps in 2023 need to be increasingly user-friendly, as well as comply with healthcare regulations and privacy concerns. 

In this article, we’ll delve into the dynamics of developing telemedicine apps, including:  

  • Market Overview of Telemedicine Apps
  • 9 Essential Features of Telemedicine Apps
  • 7 Types of Telemedicine Apps 
  • Benefits of Telemedicine Apps

A lot of ground to cover, so let’s start!

What is Telemedicine App Development?

Telemedicine app development is the process of creating software applications that are specifically designed to deliver healthcare services remotely. 

Among other services, telemedicine apps offer:

  • Virtual consultations with healthcare professionals
  • Easy prescription refills
  • Health monitoring solutions
  • Easy medical record access
  • Appointment scheduling

All these features put medical care within easy reach. 

For example, telemedicine apps allow elderly or disabled patients to receive treatment recommendations for specific conditions without the need to travel or wait for a long time.

Telemedicine apps can also enable patients to monitor chronic conditions from home through remote monitoring devices, track their health metrics, and receive timely interventions or adjustments to their medical plans.

Telemedicine Apps Market Overview

The rise of telemedicine apps is only expected in 2023 when technology keeps advancing and demand for remote healthcare increases.  

According to the Telemedicine Market Analysis Report (2023), the global telemedicine market is set to increase by USD 92.07 billion between 2022 and 2026, at a growth rate of 15.64 percent. 

This increasing demand for telemedicine apps is a plus for new entrepreneurs, but it also means the competition is tough, so newcomers need solid strategies and a clear understanding of their target audience.

The growing demand in the telehealth app industry is good news for aspiring entrepreneurs, but it also brings fierce competition. That’s why newcomers must come up with practical strategies and get a deep understanding of their target audience. 

So, in 2023, developing a telemedicine app means entering a thriving market and contributing to revolutionizing healthcare delivery worldwide. 

9 Essential Features of Telemedicine Apps

To create a telemedicine app that's ready for the market and truly serves the medical field, let's focus on these nine essential features. 

They will not only make users happy but also keep you in line with healthcare standards:

#1. User-friendly Interface

A user-friendly interface is crucial in telemedicine app development. 

Specifically, this ensures that patients, regardless of their tech-savviness, can easily access and use the medical app. The user-friendliness streamlines tasks like scheduling appointments and accessing medical records, enhancing the overall user experience. 

A user-friendly design not only promotes patient satisfaction but also increases adoption rates, ultimately leading to better healthcare delivery and the app's success in a competitive market.

#2. Video Consultation

Video consultation is a cornerstone of telemedicine app development, enabling real-time, face-to-face, online interactions between patients and healthcare providers. 

Being able to consult medical professionals virtually can bridge geographical gaps, allowing remote access to medical advice. This feature enhances: 

  • Diagnostic accuracy
  • Patient engagement
  • Establishment of a personal connection

All of this is vital for effective healthcare delivery. 

Moreover, video consultations reduce the need for physical appointments, making healthcare more convenient and accessible, especially to the patients who may need it the most. 

#3. Electronic Health Records (EHR)

Electronic Health Records (EHR) are vital for telemedicine apps. 

In a nutshell, EHR platforms store patient info safely, making it easy for doctors to access their medical history during virtual visits. 

This helps doctors make better decisions and give accurate treatment. 

EHRs also: 

  • Make the app work smoother. EHR integration streamlines the telemedicine app's functionality. This is because it allows for seamless access to patient records, reducing the time healthcare professionals spend searching for crucial information. 
  • Reduce paperwork. EHRs also significantly cut down on paperwork. In traditional healthcare settings, managing paper records can be time-consuming and prone to errors. Telemedicine apps with EHR integration eliminate the need for physical paperwork, saving both time and resources. 
  • Improve care. EHRs play a pivotal role in enhancing the quality of care. With access to comprehensive patient data, doctors can make more informed decisions during virtual consultations. They can quickly reference a patient's medical history, allergies, medications, and previous diagnoses, which is especially crucial in emergencies. 

#4. Secure Payment

Secure payments are the backbone of any e-commerce setup, including telemedicine. 

Customers want to know their financial data is safe. Hence, during your telemedicine app development, consider multiple layers of security, such as SSL certificates and two-factor authentication. 

Additionally, offering various payment options like credit/debit cards, digital wallets, and direct bank transfers can enhance the user experience by providing flexibility and convenience, allowing customers to choose their preferred and familiar payment methods, thereby increasing their satisfaction and trust in the telemedicine app

#5. In-App Chat/Messaging System

The in-app chat is more than just a communication tool; it’s a lifeline for urgent medical queries. 

During development, prioritize features like photo and document sharing, end-to-end encryption, and quick response options (emojis, preset texts). 

Real-time updates are also essential to keep both parties aware of each other’s status.

#6. Push Notifications

Push notifications serve multiple purposes. 

For instance, they act as a reminder for upcoming appointments or medications due, keeping the user in the loop. They can also serve personalized health tips based on user data. 

Use A/B testing to find out which types of notifications get better engagement and fit your business model better.

#7. Geolocation Service

Adding geolocation is like having a built-in GPS for healthcare. 

Whether it’s guiding a patient to the closest pharmacy or suggesting nearby labs for tests, this feature adds another layer of convenience. 

If you want to take this feature to the next level, include an option for users to save frequent locations they can access easily. 

#8. Multi-Language Support

Multi-language options aren’t just nice to have—they’re essential for global reach. 

Implementing this feature can be as straightforward as offering a dropdown menu where users select their language preferences. 

Machine translation services, although not perfect, can also offer a quicker rollout for multiple languages. 

This approach can increase the app’s accessibility to a wider audience, improving inclusivity and ensuring that language barriers don’t keep users from accessing healthcare services through your platform.

#9. HIPAA Compliance

Meeting HIPAA standards is non-negotiable for telemedicine apps, especially in the U.S. 

This involves setting up secure data servers, encrypted communications, and safe user authentication. Periodic security audits are a good practice to ensure ongoing compliance.

7 Types of Telemedicine Apps

As you begin your telemedicine app development journey, it's crucial to understand the distinct types of telehealth applications. 

These different apps have expanded the telemedicine landscape, each serving a different purpose. Here is more information on each to help you pick the best for your business: 

#1. Store and Forward

Store and forward apps shine where immediate communication between doctor and patient isn't possible.

This type of app collects medical data from patients, securely stores it, and sends it to healthcare providers when convenient. 

Store and forward telemedicine apps are especially helpful in fields like pathology, radiology, and dermatology, where experts can analyze patient-provided images for diagnoses.

#2. Remote Monitoring

Remote monitoring, also known as self-testing or self-monitoring allows patients to record their health data remotely.

These telemedicine apps track parameters such as blood sugar levels, heart rate, and blood pressure. 

Remote monitoring apps are beneficial for managing chronic conditions like diabetes and hypertension. They allow for early detection of health fluctuations, timely interventions, and improving overall health.

#3. Real-Time Interactive

Real-time interactive telemedicine apps replicate the hospital visit experience without any of the hassle. 

Healthcare professionals and patients can communicate instantly via video conferencing and live chat, which is crucial in emergency care situations or routine follow-ups. 

Imagine a scenario where a patient with a chronic heart condition needs to consult with their cardiologist for a routine follow-up. In the traditional healthcare setting, this would involve scheduling an appointment, traveling to the hospital, and waiting in a crowded waiting room.

However, with a real-time interactive telemedicine app, the patient can simply log in from the comfort of their home at the scheduled time. During the consultation, the patient can discuss their symptoms, show any relevant medical reports or devices (like a wearable heart monitor), and receive real-time feedback from the doctor.

This real-time interaction not only saves the patient valuable time and reduces the hassle of traveling but also ensures that the cardiologist can assess the patient's condition promptly.

#4. Teleneuropsychology

Teleneuropsychology is a specialized field within telemedicine that focuses on the remote assessment and evaluation of neurological and cognitive functions. 

By using tech tools like video conferencing and specialized software, this telemedicine app allows specialists to conduct neuropsychological assessments and evaluations from a distance. 

Specifically, it allows patients to receive cognitive testing and evaluations for conditions like dementia, traumatic brain injuries, or other neurological disorders without needing to be physically present at a healthcare facility, making it particularly useful for individuals in remote or underserved areas.

This makes teleneuropsychology one of the most innovative aspects of telemedicine apps. 

#5. Telenursing

Telenursing involves delivering nursing care remotely, through your telemedicine app. 

Whether mentoring home-based caregivers or providing clinical advice, telenursing bridges the physical gap between nurses and patients, creating a convenient environment for patients.

Imagine a patient living in a remote area who needs to manage a chronic condition like diabetes. The nearest healthcare facility is quite a distance away, making regular visits challenging. This patient benefits from a telenursing program through:

  • Remote Monitoring. Using a digital glucometer, the patient can check their blood sugar levels daily. This device automatically uploads data to a secure online platform.
  • Virtual Consultations. Through a user-friendly telemedicine app, the patient schedules virtual appointments with a tele-nurse. During these sessions, they discuss blood sugar readings, symptoms, medications, and dietary plans.
  • Education and Support. The telenurse can offer ongoing education on managing the condition, making healthy lifestyle choices, and recognizing warning signs, addressing any questions or concerns.
  • Care Coordination. If necessary, the telenurse collaborates with the patient's primary care physician or specialists to ensure the care plan aligns with the latest medical guidelines.

#6. Telepharmacy

Telepharmacy is another “lifesaver” for people living in remote locations. 

This innovative facet of telemedicine involves pharmacists providing a range of services via digital platforms. These services encompass medication consultations, prescription reviews, medication management, and even the dispensing of prescriptions. 

Patients can connect with pharmacists through your telemedicine app, gaining a multitude of benefits.

For instance, imagine a small town located far from the nearest pharmacy. If a patient living there requires regular medications to manage her chronic condition, telepharmacy can help them schedule a virtual consultation with a pharmacist. 

During the session, the pharmacist can review their medication regimen, answer questions about potential side effects, and ensure their prescriptions are up to date.

#7. Telerehabilitation

Telerehabilitation apps have revolutionized the landscape of physical and occupational therapy. 

They bring therapists’ expertise directly into people's homes, making therapeutic exercises and rehabilitation programs more accessible than ever before. These apps offer virtual rehab sessions that guide patients through their recovery processes, providing not only convenience but also effective support in achieving their health goals.

Imagine a scenario where someone has recently undergone knee surgery and needs extensive physical therapy for recovery. In the traditional model, this would entail frequent visits to a physical therapist, often involving travel and scheduling challenges. 

With a telerehabilitation app, however, this individual can have virtual sessions with their therapist from home. During these virtual sessions, the therapist can observe the patient's movements and progress, provide real-time feedback, and adjust the rehabilitation plan as needed. 

In turn, the patient can follow a personalized exercise with clear instructions and videos through the app, ensuring they perform the exercises correctly and safely.

What Are Telemedicine Apps Benefits?

Here’s how developing a telemedicine app can benefit your clients—both patients and doctors:

For Patients

Telemedicine apps have emerged as a game-changer in improving patients' experiences, particularly in remote areas or for those who find it challenging to visit healthcare facilities. 

These are the unique benefits that telemedicine apps offer to their patients:

  • Convenience and Time-Saving. By using these applications, patients can connect with physicians virtually, from the comfort of their own homes. This transforms the ordeal of traveling to hospital appointments into a pleasant video call—a saving grace for less mobile or busy individuals.
  • Improved Access. In rural or underserved areas, access to health care might be sparse due to geographical barriers. Telehealth app development aims to break down this limitation. 
  • Access To Specialists. Often, local resources lack specialized healthcare providers. Telemedicine eliminates this barrier by bringing specialist care right to your screen.
  • Cost-Effective. The associated costs with commuting or taking off work can be significantly reduced by engaging in virtual consultations.
  • Continuous Care. Patients can maintain regular check-ins with their doctors regardless of whether they can go for a physical check-up, ensuring continuous care without interruptions.

For Doctors

At the same time, doctors and other healthcare professionals also benefit from the advances in telemedicine app technology. Here’s how: 

  • Increased Reach. Clinicians can now reach out to more patients than before because physical proximity is no longer a limit.
  • Efficiency and Productivity. Telemedicine apps work best for simpler cases, like routine check-ups. Such check-ups take less time, which helps healthcare providers to effectively treat more severe cases in clinics when physical proximity is necessary.
  • Reduced Overhead Costs. Using virtual services reduces the need for expensive office space, which can be a good overhead cost saver.
  • Education Opportunities. Medical advancements happen daily. As such, telemedicine enables doctors around the world to share findings and collaborate on research opportunities much more easily.

Read our article to learn more about your telemedicine app’s development lifecycle and plan your development accordingly. 

6 Steps Involved in Developing a Telemedicine App

Developing a telemedicine app is a complex and challenging task that requires careful planning and execution.

Here are six essential steps in developing a successful one:

#1. Engineering and Software Planning

The engineering and software planning stage sets the foundation for everything that follows.

During this phase, a team of experienced professionals evaluates your project's specific requirements. They figure out what technology stack, including software tools, programming languages, and frameworks, is best suited for the job and create a plan for allocating resources effectively.

Why does this matter so much? Well, it's like laying the groundwork for a building. The engineering and software planning stage directly influence how your app will perform. The right tech choice ensures that your telemedicine app will run smoothly, be secure, and offer a great user experience.

#2. Project Planning

After the software planning phase, the next critical step is project planning.

During this stage, you should come up with a detailed roadmap. Professionals outline key milestones such as completing the user interface design or integrating video conferencing capabilities. This is when you’re also meant to set timelines to effectively track your development progress. 

Project planning is essential because it keeps team members aligned and ensures that work proceeds on schedule. This stage also minimizes potential time management challenges.

#3. UX/UI Design

Your telemedicine app should be user-friendly and visually appealing. 

It's all about crafting intuitive user experience (UX) design and visually appealing user interface (UI) elements. 

Well-crafted UX design simplifies the user experience by streamlining tasks like appointment scheduling, consulting with healthcare professionals, and managing health data.

UI, on the other hand, uses visual elements like color, typography, and layout to create an aesthetically pleasing and user-friendly interface.

#4. Developing an MVP

This stage of telehealth app development involves creating what's known as a Minimum Viable Product (MVP).

Think of MVP as a simplified version of your grand vision, including only the absolute must-have features. This approach helps you quickly test the waters and see if your app idea is a hit with your target audience.

Building an MVP for your app lets you get your app out without all the bells and whistles. Once in the market, you can gather feedback and see how users respond. If things go well, you can add more features in later updates. It's like starting with the basics and building up from there based on what your users want and need.

Wondering how much building an MVP will cost you? Find out to better plan your expenses. 

#5. Launching The App

Once you've tested your telemedicine app through the MVP phase, gathered user feedback, and made necessary improvements, it's time for your big launch!

Before you hit the "go" button, ensure your app meets all the required regulatory compliance measures. This step is crucial to ensure a smooth and successful full-fledged launch.

And remember—launching your telemedicine app isn't just about making it available for download; it's about creating a buzz and getting the word out to your target audience. 

Utilize various marketing strategies to promote your app. Consider, for example, partnering with healthcare providers, hospitals, or clinics to encourage their patients to use your app for convenient access to healthcare services.

#6. Maintenance and Evolution

Once your telemedicine app is up and running, the development journey is far from over.

In this stage, attention must be diverted toward periodic maintenance. 

In the maintenance and evolution stage, It's important to keep updating and adding new features to keep up with the changing demands of the market. This ongoing process ensures that your software stays current with the latest technological advancements.

Consistent upgrades will help keep users engaged and give you an edge over the growing competition in the telemedicine sector. 

3 Common Healthcare IT Integrations for Telemedicine App Development

Integrating your telemedicine app with the right healthcare system is crucial. 

Such integrations simplify communication across various healthcare touchpoints and improve data accuracy and accessibility. 

Let's examine the three prominent integration types in more detail:

#1. EHR and EMR Integration

Electronic Health Records (EHRs) and Electronic Medical Records (EMRs) are the pillars of modern healthcare. 

As such, their integration is almost a necessity when you’re developing a telehealth app.

Linking your telemedicine app with EHR or EMR systems can significantly benefit healthcare providers. Specifically, it can grant them quick access to patient history, reduce the possibility of errors, and make it easier for patients to share their health information.

#2. IoT and Wearable Device Integration

The Internet of Things (IoT) refers to the interconnected nature of devices and systems that communicate with each other over the Internet, and it has been a game changer for the telemedicine sector.  

For instance, telemedicine apps powered by IoT can be integrated into wearable devices. In turn, fitness bands and smartwatches can collect patients’ data, such as heart rates, blood pressure levels, and glucose content, making tracking and managing their health in real-time easier. 

#3. Hospital Management System Integration

One of the most impactful areas where informational technology has made its mark is hospital management. 

Here are some of the benefits of integrating your telemedicine app with a hospital management system:

  • Seamlessly accessing in-house resources, which is beneficial when getting prescriptions or scheduling appointments.
  • Staying updated about any upcoming lab tests, appointment reminders, or prescription notifications.
  • Allowing hospital administrators to efficiently manage patient records and allocate all the resources at low cost. 

In a nutshell, integrating your telemedicine app with a hospital management system allows hospitals to better tackle modern healthcare challenges and prioritize quality care delivery for patients' needs.

Remember to work closely with a skilled telemedicine app development company to help juggle these different components together effectively.

6 Popular Telemedicine Apps Revolutionizing Virtual Healthcare

Telemedicine app development has evolved from app-building to becoming an integral part of healthcare. 

This rise has seen numerous innovative solutions that span across patient demographics and medical specialists.

Here are some examples to inspire you: 


Entrepreneurship in telehealth app development often pushes the limits to create new, user-friendly, health-tech solutions. 

Here are three entrepreneurs making a difference in the field:

  • MDLive. Created by entrepreneur Scott Decker, MDLive leverages AI to handle appointment scheduling and remind patients about follow-ups or medication refills.
  • Doctor on Demand. Co-founded by Adam Jackson, this platform conducts instant video consultations with physicians, psychologists, and psychiatrists, removing the logistical barriers to quality care.
  • Memora Health. Developed by the entrepreneurial team Manav Sevak and Nisarg Patel, Memora Health utilizes advanced machine learning to automate follow-up care and gather data during doctor-patient interaction.

Enterprise Healthcare Institutions

Enterprise healthcare institutions also play an integral role in shaping the landscape of telemedicine app development. Drawing upon their resources and industry experience, they form essential pillars in expanding access to remote healthcare.

  • Amwell. Previously known as American Well TYA Technologies, this telecom giant provides a full range of integrated services, including urgent care, behavioral health services, and chronic disease management.
  • Teladoc Health. Founded in 2002, Teladoc specializes in rendering virtual assistance for non-emergency medical issues 24/7 globally.
  • MyTelemedicine. This innovative platform created by Advocator Group offers personalized consultative services, enabling members to connect with their healthcare providers.

Want more ideas about developing a one-of-a-kind SaaS product? Check out our list of 29+ top SaaS ideas and examples

10 Trends in Telemedicine and TeleHealth

The dynamic field of telehealth app development undergoes continuous innovation.

Here are the five key trends shaping the landscape of telemedicine app growth:

#1. AI & Machine Learning

Artificial Intelligence (AI) and Machine Learning are playing a transformative role in the future of telemedicine app development. 

AI-powered tools are used more in medicine, particularly in diagnosis and treatment planning. 

They can quickly analyze health data, provide diagnoses, customize treatment plans, and predict illness trajectories.

Through ongoing research and development, AI is improving its capabilities in healthcare services and telemedicine app development.

#2. Remote Patient Engagement

Distance is no longer a barrier to effective patient treatment. 

Telemedicine apps now offer features like remote monitoring, EHR, and push notifications, allowing healthcare providers to assess the patient's conditions using tech. 

This real-time exchange makes quality healthcare accessible and minimizes hospital readmissions. 

#3. Wearable Device Integration

Integrating wearable technology is another trend that's making headway in the industry thanks to IoT devices.

The data collected through smartwatches or fitness trackers, like heart rate, blood pressure, and sleep activity, are invaluable to clinicians, helping them monitor patients remotely and provide timely care.  

It’s this exact increased reliance on wearable self-monitoring devices that helps the growth of telemedicine app development.

#4. Preventive Healthcare Mode

Preventive care has been a growing trend within digital health platforms, especially in telehealth applications. 

Health apps now prioritize enhancing user awareness about their well-being from the get-go. App features like reminders and motivational alerts encourage users to check their health status regularly. 

This way, telemedicine apps aim to reduce sudden hospital visits or medical interventions that can otherwise be avoided.

#5. Cryptocurrency Payments

One of the newest trends in telemedicine app development is incorporating cryptocurrency payment methods. 

This inclusion is likely inspired by the surging popularity of blockchain technology across different tech industries. Although it’s not entirely widespread yet, cryptocurrency payments assure more secure transactions and privacy controls, enhancing the overall user experience.

When developing a telemedicine app, blending these trends can be crucial to stay relevant and provide high-quality healthcare services to your users.

#6. Cloud Storage

Cloud storage is a technology that stores and manages data, including patient information, on remote servers.

It is the most secure and cost-effective solution for data handling, as it eliminates the need for external storage, like a hard drive, and protects patients’ information from unauthorized access. 

#5. Big Data

Leveraging big data in your telehealth app can be incredibly powerful. It involves analyzing vast amounts of health data from various sources like electronic health records (EHRs) and wearable devices. 

Big data analysis provides valuable insights into health trends and can predict illness trajectories. Take, for example, how data was analyzed during the COVID-19 pandemic. 

By collecting and analyzing vast amounts of information, including infection rates, demographics, travel patterns, and more, researchers were able to identify trends and make predictions about the virus's spread.

Through big data analysis, they could predict the potential hotspots of infection, anticipate the need for medical resources in specific areas, and develop targeted public health interventions.

#6. Deep Learning

Deep learning has been getting a lot of attention in the telemedicine industry. 

This is a subset of artificial intelligence that focuses on teaching computers new knowledge based on extensive data and examples, just like a human brain. 

Telemedicine apps significantly benefit from deep learning, as deep neural models have unlocked the potential for precise diagnostic imaging wherein algorithms can detect anomalies

#7. Chatbots

Chatbots are another prominent AI-driven technology in telemedicine app development. 

They work by providing quick responses to patient questions, scheduling appointments, and sending medication reminders.

Chatbots are a great way to boost user engagement and reduce the workload of health practitioners and administrative staff by leveraging the power of AI. 

#8. Augmented Reality (AR) & Virtual Reality (VR)

The arrival of AR and VR technologies opens new horizons in telepharmacy and rehabilitation training through virtual scenarios. 

These technologies create immersive experiences that allow users to virtually interact with medicine instruction demos or perform physical therapy exercises while supervised by experts, all from the comfort of their homes. 

#9. Cybersecurity

Cybersecurity is an increasingly significant concern in an increasingly digital world, particularly when it comes to telemedicine.

This is exactly why cybersecurity measures like data encryption and multi-factor authorization are crucial for safeguarding sensitive patient information in telemedicine apps. 

They also secure doctor-patient interactions and store data, enhancing overall safety in digital healthcare.

#10. Integration Capabilities

Lastly, effective integration capability is a significant player when considering which technology impacts telemedicine app development the most. 

API integrations, like EHRs or payment gateways, make the user experience better by simplifying things in one platform. 

3 Important Considerations Before Developing a Telemedicine App

Developing a telemedicine app goes beyond coding and creating a great design; it also involves considering other essential factors like healthcare regulations compliance, high levels of security within the app, and good video quality.

Here are some important considerations to keep in mind when you’re building your telemedicine app: 

#1. Regulatory Compliance

Legal regulations are the most important factor to consider. Since telemedicine leans heavily into Personal Health Information (PHI), your application must adhere to healthcare regulations such as HIPAA or GDPR. 

Violating these regulations can lead to financial penalties and legal troubles. 

The primary regulatory considerations to keep in mind include:

  • Ensuring electronic protected health information (ePHI) privacy
  • Upholding patient rights 
  • Setting up breach notification procedures 

These healthcare guidelines may seem overwhelming at first; however, partnering with a knowledgeable telemedicine app development company or a web development company like Make IT Simple can streamline this process for you.

#2. Security

Security closely follows regulatory compliance as one of the most important factors for telemedicine app development, especially considering the app’s digital nature.

Prioritizing security during app development is non-negotiable to protect patients' information from cyber threats like data breaches and identity theft. 

Key components of a solid security plan should include:

  • High-grade encryption: This safeguards sensitive data by transforming it into a coded format. That way only authorized personnel can access the patient’s health information.
  • User authentication: Including multi-factor authorization adds another layer of protection against unauthorized access.
  • Regular audits: Periodic checks ensure that any suspicious activity gets identified and addressed swiftly.

#3. Video Quality

Good video quality during virtual interactions is essential in this time and age. 

Patients using a telemedicine app will expect smooth, glitch-free communication that is almost similar to face-to-face appointments. This will improve customer satisfaction levels and app usability.

Here are three key factors for better video quality: 

  • Selection of a robust video API: This is the backbone for your video calls, which guarantees clear audio-video transmissions.
  • Network strength detection: This feature assesses network signal strength before the call and warns users about potential issues.
  • Compatibility across devices: Make sure your telemedicine app functions seamlessly on different devices and operating systems for a better user experience.  

These considerations form the foundation for successful telemedicine app development. Therefore collaborating with an experienced app developer like Make IT Simple can help navigate these nuances successfully.

Telemedicine App Development Cost

Creating a telemedicine app is no small investment, both in terms of time and financial resources. 

The overall cost of developing such an app depends on various factors, including the team involved, where the app is developed, and the application’s type. 

Let's delve more into each of these factors:

#1. Telemedicine App Development Cost by Team

The first major factor in determining the cost of your telemedicine app development project is your chosen team’s structure and expertise level. 

Typically, you'll need a range of skilled professionals to cover all stages of development. This would include roles like:

  • Project Managers
  • UX/UI Designers
  • Back and Front-end Developers
  • QA Testers
  • Data Analysts
  • Compliance Experts
  • Security Experts

On average, hiring an offshore developer might cost around $30-$50 per hour, whereas employing an experienced software engineer in developed countries may cost about $80-$150 per hour. 

Keep in mind that the complexity and scope of your project will require additional specialists so you may need to outsource your app development.  

Or, having a medical advisor on your team can be a valuable asset to ensure medical accuracy and best practices in healthcare, but may bring the cost of your project up.

#2. Telemedicine App Development Cost by Location

Geographical regions can influence the costs associated with telemedicine app development.

Whether you lean towards local specialists or you consider offshore talent can make a difference in price. 

For instance, software developers from North America tend to be more costly, due to higher living standards and well-compensated industry opportunities, compared to regions like Eastern Europe or Southeast Asia.

To give you an idea, Central European software developers charge around $50 - $100/hr, while their counterparts in India or Ukraine might only charge $25 - $40/hr for the same work. 

As such, choosing your team’s location strategically can lead to considerable savings without compromising the quality of the work.

#3. Telemedicine App Development Cost by Type

Finally, not every telemedicine platform fits the same mold. Customization and specific feature introductions will significantly affect your overall budget.

Here are the three most common types of telemedicine apps categorized by their cost: 

  • Basic Apps: These include primary functionality like appointment booking or live chat and no complex features such as AI-driven diagnosis. Design and development for such apps would lie between $20,000 to $50,000.
  • Mid-Range Apps: These apps include some more sophisticated features such as video consultation, which could push development costs into the range of $50,000 to $100,000.
  • High-End Apps: These leverage the latest technologies (AI, AR/VR) and comprehensive healthcare solutions integrated with Electronic Health Records (EHR). For these kinds of implementations, estimations begin around $200,000 but can easily scale up depending on scope and complexity.

Do You Need a Custom Telemedicine App?

There are some key factors to consider before deciding to invest in a telemedicine app or telemedicine custom software.  

While an off-the-shelf solution may appear easy and cost-effective, it might not always be the most beneficial choice. 

On the other hand, building a custom telemedicine app will give you distinct advantages, including:

  • Tailored Solution: A custom-built telemedicine app is designed exclusively around your business model and healthcare services, ensuring it parallels your objectives.
  • Scalability: Off-the-shelf apps may not cope well when your user base scales up. Meanwhile, a custom telemedicine app can efficiently manage growing traffic and usage.
  • Unique Features: The application can incorporate unique features that are specifically requested by your organization or its patients.
  • Competitive Edge: A custom-built tool sets you apart by showcasing your innovative approach within the e-health industry.

Partnering with an experienced app development company can be vital. This expertise ensures your app meets the needs of your target audience.


In the rapidly evolving healthcare landscape, telemedicine app development has emerged as a game-changer, offering innovative solutions to address modern healthcare needs. 

Telemedicine apps transcend geographical boundaries, connecting patients with healthcare providers remotely. They offer many benefits, from increased accessibility and convenience to enhanced patient engagement and healthcare outcomes.

Laptop screen

Let’s Talk

If you are looking for a bespoke software development company, please get in touch by phone by calling +44 (0) 1905 700 050 or filling out the form below.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.